Privacy Policy

1. About this policy

This policy explains how Hastha Solutions Pty Ltd (ABN 11 159 623 739) (“Hastha”, “we”, “us” or “our”) handles personal information. We aim to handle information consistently with applicable Australian privacy requirements, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles where they apply.

2. Information we may collect

Depending on how you interact with us, we may collect your name, role, employer, contact details, enquiry and correspondence; website and device information; service, supplier and billing information; and recruitment information such as employment history, qualifications, work rights, references and role preferences.

Please do not send government identifiers, health information, financial credentials or other sensitive information through a general website form unless we specifically request it through an appropriate channel.

3. How we collect information

We collect information directly from you, from your organisation or authorised representatives, through our website and business systems, through referees or recruitment channels, and from lawful public or professional sources. Our website platform and service providers may collect technical data using cookies and similar technologies for security, essential functionality and measurement.

4. Why we use it

We may use personal information to respond to enquiries; assess and deliver services; administer contracts, suppliers and payments; manage relationships; recruit and place candidates; maintain security and prevent misuse; improve our website and offerings; meet legal obligations; and send relevant business communications where permitted. You can opt out of non-essential marketing at any time.

5. Disclosure and overseas processing

We may share information with personnel, professional advisers, technology and cloud providers, recruitment and background-check providers, project partners, clients where relevant to an authorised talent or service process, and regulators or law-enforcement bodies where required or permitted.

Some Hastha personnel, delivery team members and service providers may be located outside Australia, and cloud systems may process or store information in other countries. The countries can vary with the engagement and provider configuration. Where Australian privacy law requires it, we take reasonable steps regarding overseas handling. By submitting information, you acknowledge that overseas processing may occur; where consent is legally required, we will seek it.

6. Recruitment and talent portal

Candidate information may be handled through our Zoho Recruit talent portal and shared with a prospective client only for relevant recruitment or placement purposes, subject to appropriate authority and safeguards. Third-party portal terms and privacy notices also apply when you use those services.

7. Security and retention

We use administrative, technical and organisational safeguards proportionate to the information and risk. No internet service can be guaranteed completely secure. We retain personal information only for as long as reasonably needed for the relevant business, legal, contractual or recruitment purpose, then delete or de-identify it where appropriate.

8. Website analytics and cookies

Essential storage supports security, preferences and website operation. If you choose “Allow analytics”, measurement services may record an anonymous or pseudonymous session identifier, referring website, campaign parameters, approximate region, device and browser category, pages and sections viewed, scroll depth, time-based engagement and interactions such as links, tools and form events. Analytics events must not include form-field values, email addresses or other free-text personal information.

This information helps us understand where visitors came from, which topics and journeys are useful, and what content needs improvement. It does not let us reliably identify an anonymous visitor by name. We can associate an interaction with a person only where they identify themselves—for example by submitting an enquiry—and where that handling is lawful and consistent with this policy.

You can choose “Essential only” or change your choice at any time using “Cookie preferences” in the footer. Analytics providers may process information outside Australia. Their current configuration, retention and contractual safeguards will be reviewed before production measurement is enabled.

9. Access, correction and complaints

You may ask to access or correct personal information we hold about you, subject to legal exceptions. To make a request or raise a concern, email contact@hasthasolutions.com. We may need to verify your identity. We will investigate privacy concerns and respond within a reasonable period. If you are not satisfied, you may be able to contact the Office of the Australian Information Commissioner.

10. External links and changes

External websites and services have their own privacy practices. We may update this policy when our practices, services or legal obligations change. The effective date above identifies the current published version.